At VacuumHub, we believe in making cleaning effortless and efficient. Our cutting-edge vacuum cleaners combine innovative technology with sleek design to deliver spotless results every time. From compact spaces to large homes, we’ve got a solution for every cleaning need. Committed to quality and customer satisfaction, we’re here to redefine the way you clean. Choose VacuumHub —because your home deserves the best!"
1. Eligibility for Returns
We accept returns under the following conditions:
The product must be returned within 30 days of the purchase date.
The product must be unused, in its original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required.
Note: Items purchased during special promotions or sales may have specific return conditions.
2. Non-Returnable Items
The following items are not eligible for return:
Products marked as “final sale.”
Used or damaged items not caused by shipping or manufacturing defects.
Accessories and consumables (e.g., replacement filters, cleaning solutions).
3. Return Process
To initiate a return, please follow these steps:
Contact Us: Email us at [Insert Email Address] or call [Insert Phone Number] to request a Return Authorization (RA) number.
Pack Your Product: Securely pack the item in its original packaging, including all accessories and documentation.
Ship the Item: Use the provided return label or send the product to:
[Your Return Address]
The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Refund Policy
Once we receive your return, we will inspect the product to ensure it meets the eligibility criteria. Refunds will be processed as follows:
Approved Returns: A full refund will be issued to your original payment method within 7–10 business days.
Rejected Returns: If the return does not meet our policy criteria, the item will be shipped back to you at your expense.
Note: Shipping fees are non-refundable unless the return is due to a mistake or defect.
5. Exchanges
We offer exchanges for defective or damaged products. If you need a replacement, please contact us within 7 days of receiving the product.
6. Defective or Damaged Items
If your product arrives damaged or defective, we apologize for the inconvenience. Please:
Email us at vacuumhub@gmail.com within 7 days of delivery.
Include photos of the damage and a copy of your proof of purchase.
We will provide a replacement or refund at no additional cost to you.
7. Cancellations
Orders can be canceled if requested before shipment. Once the order has been shipped, the return process will apply.